Quick and efficent checkin, breakfast was amazing. Best night sleep in ages. Staff always helpful and friendly. Plenty of parking available, only have to check in your car when you arrive and covers you for the duration of your stay. 10 minutes from Chester Zoo and 15 mins from Cheshire Oaks designer village.
Kevin
März 2025
Nice, friendly and helpful staff. Pool was nice and breakfast was lovely. Great location 10 mins walk to a park and ride bus stop to go into Chester.
Michelle
April 2025
I booked 4 persons bedroom but finally not prepared the sofabed. After called the reception, the room service helpers provided excellent service. Hope they keep this good service and skills. Due to no mini bar at the room, I went to bar and want to get the ice bucket. The bar tenders, that 2 ladies were very rude when I request the ice bucket. I don't know why they provide the very bad attitude. At the end, due to my daughter was sick at the night time, we need more tissue, the disable reception came and get the tissue for us. She provided amazing service and happy face to us. I really appreciate her help.
Wendy
April 2025
We really like the breakfast, it was great. Everything taste very good and it had a variety of options between fruits, cold cuts, eggs, bacon, toasts and juice. The room was clean and the bathroom was nice too.
Edgardo
Februar 2025
The staff were amazing. Access to the pool was good
Matthew
November 2024
The staff are all friendly and very helpful, carrying our luggage up to the room. The food is excellent. The breakfast has absolutely everything, it was amazing. The room was very comfortable with the addition of a fridge and bath robes making it home from home. The shower was wonderful, very powerful, the shower gel and shampoo provided are gorgeous with a beautiful scent. It was nice that they had some Christmas treats you could help yourself to, mince pies, satsuma and chocolate milk. The swimming pool and jacuzzi are lovely. There is also plenty of parking which is free.
Tracey
Dezember 2024
Staff were exceptional and could not have been any more helpful during our entire stay.
Roderick
Juli 2024
I have stayed in many of these types of hotels, usually great for the money. However this holiday in was better! The pool was really warm, the bathroom was way above an average hotel. The kids were so excited to see chocolate tea cakes and biscuits left for them in the room and the breakfast and service was the best one we have had, it was just better quality. For example the croissants were actually warm and crisp, not like the cheap ones you usually get. There was even a fridge in our room! Fantastic place 5*
Rebecca
Dezember 2024
Room was comfortable and clean. We had an executive family room which had the benefit of a coffee machine as well as a mini fridge which was great to keep drinks nice and cold. The room had air con which was nice. Swimming pool and leisure facilities were lovely and staff were brilliant.
Cheryl
September 2024
Rooms were clean and had a nice layout. Staff were pleasant. Swimming pool was great for the kids. Breakfast had a good choice. A little busy on the first day but maybe this was due to bank holiday weekend. Location was good
Sonia
August 2024